Return and Refund Policy  

At wearnest, operated by Glynovance Private Limited, we aim to provide a smooth and hassle-free shopping experience. In this document, “we,” “us,” and “our” refer to Glynovance Private Limited, while “you,” “your,” and “user” refer to you, our valued customers. By purchasing from our site, you agree to the return and refund terms described below. If your order needs to be sent back, our return guidelines are clearly outlined for your convenience. 

Eligibility for Returns 

Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact. 

Ensure that all tags, labels, and boxes are returned in their original state. 
Products that have been worn, cleaned, or altered in any form are not eligible for return. 
Return requests must be submitted within 48 hours of delivery. To initiate a return, please contact our customer service team within this period. 
Items that do not meet these conditions will not be accepted for return. 

How to Initiate a Return 

Step 1: Initiate a Request 

Email your return request along with your Order ID and the reason for return to glynovancepvtltd@gmail.com. 

Step 2: Share Supporting Photos 

If the product is damaged, defective, or incorrect, please include clear photos showing the issue to speed up the process. 

Step 3: Follow the Return Instructions 

Once your request is approved, we will share the necessary steps for the return process. 

We reserve the right to decline returns that do not comply with our guidelines. 

Refund Process & Timeline 

Upon receiving your returned item, our team will examine it to ensure it meets the return criteria. You will then be informed whether your refund has been approved or rejected. If approved, the refund will be issued to your original payment method within 5–7 business days. A confirmation email will be sent once the refund is completed. 

Partial Refund Guidelines 

If an item meets only part of the return requirements (such as minor damage or missing packaging), a partial refund may be offered at our discretion. 

Damaged, Defective, or Wrong Product 

If you receive a damaged, defective, or incorrect item, please submit a return request within 48 hours of delivery. Kindly share clear photos or videos of the issue via email so we can assist you promptly. 

Need Assistance? 

If you have any questions or need help with your return or refund, feel free to contact our customer support team at glynovancepvtltd@gmail.com. 

Thank you for choosing wearnest. Your trust means a great deal to us, and we are committed to ensuring your experience remains exceptional.